Accessibility

The Strong welcomes guests of all abilities and is committed to providing quality, accessible experiences for all ages.

The museum, in collaboration with Autism Up, a local not-for-profit organization that supports individuals on the autism spectrum, provides families opportunities to experience the museum before it opens to the general public. Children have access to designated quiet areas that include sensory friendly toys, light and sound reduction, and extra visual safety signage.

Additionally, the museum offers alternatives for children who prefer quieter activities, including craft tables, book nooks, and aquariums. Guests who require a quiet space have access to the museum’s guest rests, located on the first and second floors of the museum.

Families can familiarize themselves with the museum’s floor plan and play-inspired activities by checking out The Strong’s Social Stories, also available through the Apple Store or Google Play.

Social Stories

Getting Ready to Visit the Museum >
Visiting the Berenstain Bears Exhibit >
Visiting the eGameRevolution Exhibit >
Visiting the Game Time! Exhibit >
Visiting the Play Pals Exhibit >
Visiting the Toy Halls of Fame Exhibit >
Visiting the Wegmans Super Kids Market Exhibit >
 

Wheelchairs and Strollers

The museum offers a limited supply of complimentary wheelchairs and strollers, available on a first-come, first-served basis. All public entrances (and most exhibit areas) are accessible by wheelchair, scooter, stroller, and walker. The museum also has two ramps available for guests, including one at the rear of the Skyliner Diner and one that leads to the upper portion of Reading Adventureland.

Elevators

The Strong has two conveniently located elevators that allow guests access to the museum’s second floor.

Benches

An ample number of benches are located throughout the museum’s two floors of interactive exhibits, allowing guests a place to rest.

Parking

Limited, free parking is available at the museum for all guests during regular museum hours on a first-come, first-served basis. A drop-off loop is available at the main entrance to the museum.On high visitation days, the museum lot may reach capacity. If space is not available on site at the time of your visit, additional parking is available at neighboring municipal garages for a fee. The Strong is not responsible for fees incurred at off-site locations. (RV drivers: RV parking is limited; early arrival is advised.)

Self-Guided Mobile Tours

Self-guided tours of the museum’s America at Play exhibit and “The 12 Must-See Artifacts” are available in written and audio format via The Strong’s mobile app, The Strong Museum Guide. The app also includes an easy-to-follow floor plan and event listings. Guests can download the app using the museum’s free Wi-Fi from any smartphone through the Apple Store or Google Play. Full audio transcripts are available in English and Mandarin.

Closed Captioning

The museum offers exhibition labels (available in English) that display content information about the artifacts and the concept behind each exhibit/display.

Service Animals

Service animals are welcome in the museum. All service animals must remain on a leash or harness at all times. With the exception of service animals, no domesticated animals of any kind can be admitted into the museum.  

Family Restrooms

An ample number of restrooms are scattered throughout the museum, including two family restrooms on the first floor and one on the second floor. All restrooms are wheelchair accessible and include changing tables for infants and toddlers. The family restroom on the right behind Imagination Destination also includes a changing table for families caring for older children and adults.

Headphones

Noise-cancelling headphones are available upon request at the admissions desk. Guests are asked to leave a driver’s license as collateral while borrowing the headphones.

First Aid

Museum security staff is certified in First Aid and CPR. If assistance is required, please notify a host or a security officer.